Factory Direct
Factory Direct
Customer Care
General Inquiries
+256 (0) 206 300 879 Whatsapp ‪+256 777 062 838‬ Mon - Sat 08:00 - 17:00
Whatsapp ‪+256 777 062 838‬ +256 (0) 206 300 879 or +256 (0) 772 571 614 Mon - Fri 07:00 - 22:00
info@sule.ug Mon - Fri 08:00 - 17:00 Osia parish, P’Obwini zone, West Budama South, Tororo.
UNBS Certified
US EAS 299:2013
Mark of Quality
UNBS Uganda
Region
East Africa, Uganda
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Terms & Condition

These Terms and Conditions (“Terms”) govern your use of Sule Sunflower Oil’s products and services. By accessing or using our products, you agree to be bound by these Terms. Please read them carefully before proceeding:

1. Acceptance of Terms: By using Sule Sunflower Oil’s products and services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please do not use our products and services.

2. Products and Services: Sule Sunflower Oil provides high-quality sunflower oil products for culinary and other purposes. The availability of specific products and services may vary by location.

3. Use of Products: Our sunflower oil products are intended for culinary and general use. It is your responsibility to use them in accordance with applicable laws, regulations, and safety guidelines.

4. Pricing and Payment: Prices for Sule Sunflower Oil products and services are subject to change without notice. Payment terms and accepted payment methods are outlined on our website or provided separately if applicable.

5. Order Placement and Delivery: If you place an order for our products, you agree to provide accurate information for delivery. We will make reasonable efforts to deliver products within the specified time frame. However, we are not liable for delays beyond our control.

6. Returns and Refunds: If you are dissatisfied with the quality of our products or there is a problem with your order, please contact us promptly. We will assess the issue and may offer a replacement, refund, or credit at our discretion.

7. Privacy Policy: Your use of our products and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Intellectual Property: All content, logos, trademarks, and intellectual property associated with Sule Sunflower Oil are the exclusive property of Sule Sunflower Oil and its licensors. You may not use our intellectual property without our express written consent.

9. Limitation of Liability: Sule Sunflower Oil is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products and services.

10. Termination: We reserve the right to terminate or suspend your access to our products and services at our discretion, without notice, for any reason, including but not limited to a violation of these Terms.

11. Governing Law: These Terms are governed by and construed in accordance with the laws of [Jurisdiction], and you submit to the exclusive jurisdiction of the courts located in [Jurisdiction] for the resolution of any disputes.

12. Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. Please check this page regularly for changes. Your continued use of our products and services after any such modifications shall constitute your consent to these changes.

13. Contact Information: For any questions or concerns regarding these Terms, please contact us at [Contact Information].

By using Sule Sunflower Oil’s products and services, you agree to abide by these Terms and Conditions. These Terms are subject to change, and it is your responsibility to review them periodically for updates or modifications.

 
 

Privacy Policy of Sule Sunflower Oil

Effective Date: 2020

1. Introduction:

Sule Sunflower Oil (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website and use our products and services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information. By accessing or using our website or products, you consent to the practices described in this Privacy Policy.

2. Information We Collect:

We may collect the following types of information:

a. Personal Information: When you place an order or interact with our website, we may collect personal information such as your name, address, email address, phone number, and payment details.

b. Usage Information: We may collect information about how you use our website and interact with our products and services. This includes data about your browsing history, IP address, device information, and location data (if enabled).

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your online activities. You can control cookies through your browser settings, but disabling them may affect your experience on our website.

3. How We Use Your Information:

We may use the information we collect for the following purposes:

a. To Provide and Improve Our Services: We use your information to process orders, respond to inquiries, and improve the quality of our products and services.

b. Communication: We may use your contact information to communicate with you about your orders, provide updates, and respond to your inquiries.

c. Marketing: With your consent, we may send you promotional materials and offers related to our products and services. You can opt out of these communications at any time.

d. Analytics: We use data analytics to better understand how users interact with our website and products, allowing us to improve our offerings and user experience.

4. Disclosure of Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in delivering our products and services. These third parties are required to maintain the confidentiality and security of your information.

We may also disclose your information when required by law or in response to a valid legal request.

5. Data Security:

We take reasonable measures to protect the security and integrity of your information. However, no data transmission over the internet can be guaranteed to be completely secure. Please exercise caution when sharing personal information online.

6. Your Choices:

You have the following rights regarding your personal information:

a. Access: You can request access to the personal information we hold about you.

b. Correction: You can request corrections to inaccurate or incomplete personal information.

c. Deletion: You can request the deletion of your personal information.

d. Opt-Out: You can opt out of receiving marketing communications from us.

7. Children’s Privacy:

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices. We will post the updated Privacy Policy on our website with the effective date.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Contact Information].

By using our website and products, you consent to the practices described in this Privacy Policy. Please review this Privacy Policy periodically for updates.